Q: What’s the delivery time?
A: The delivery time is 7-15 days after your payment.
Below is timeline for your refrencer
USA: 5-8 days
EU/UK: 7-10 days
AU/New Zealand: 5-8 days
Canada: 15days
Japan/Korea/Singapore/Malaysia: 3-4 days
Q: How would the batteries be shipped?
A: We ship via UPS, DHL, FedEx for urgent orders, and most of our clients would choose to ship by air and local Fedex or UPS to save cost .
Q: Can we get some Lithium Polymer Battery samples for test?
A: Sure, Lipo Battery Samples are always available for you, but the sample cost and freight cost should be paid.
Q: Where are you shipping from? A: We are shipping from shenzhen, China
Q: We just started our business, and we want a small batch, can you do that?
A: for orders less then 10k units, please use our stock models, contact us to ask for a stock list
Q: What is the lead time for mass production?
A: It depends on the actual situation: if with stock, the lead time will be 7~10 days.
If without stock, that will depend on your order quantity, usually within 15-30 days.
Q: Can you explain more on how would you warranty your Lipo Battery?
A: For each shipment, we have SN or production number with it, once defective within 15 months, we will send new replacement or refund for the defective part.