Q: How to proceed with an order?
A. Firstly let us know your requirements or application. Secondly, We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places a deposit for formal order. Fourthly We arrange the production.
Q: How do we make the payment?
A: We accept T/T, Western Union, PayPal, if you prefer other payment, please contact us.
Q: Can I track my Lipo Battery order shipment?
A: Yes, we will send you the tracking No. after your batteries shipped.
Q: Can you make customized lipo battery?
A: Yes, we can custom lipo battery as per your design. Mainly like follows
1 Custom battery dimension
2 Custom battery capacity
3 Custom battery discharging current(up to 150C)
4 Custom battery PCM, like NTC or other features
5 Custom battery discharging temerature as lower as -60°C
6 Custom battery shape, like Curved Lipo Battery, Round Lipo Battery,Polygonal Lipo Battery, Triangle Lipo Battery, Rectangle Lipo Battery, Hexagon Lipo Battery ,C Shape Lipo Battery D Shape Lipo Battery
Q:Is it OK to print my logo on the product?
A. Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q: Is there any warranty or after-sales service?
A: 15 months warranty against defective lipo batteries,starting from shipping date.
Q: Can you explain more on how would you warranty your Lipo Battery?
A: For each shipment, we have SN or production number with it, once defective within 15 months, we will send new replacement or refund for the defective part.