Q: Can I track my LifePo4 Battery order shipment?
A: Yes, we will send you the tracking No. after your batteries shipped.
Q: Can you make customized lifepo4 battery?
A: Yes, we can custom lifepo4 battery as per your design. Mainly like follows
1 Custom battery dimension
2 Custom battery capacity
3 Custom battery discharging current(up to 150C)
4 Custom battery mangement system, like CAN, RS485 communication
5 Custom battery discharging temerature as lower as -60°C
6 Custom battery shape, like Round Lifepo4 Battery,Triangle Lifepo4 Battery, Rectangle Lifepo4 Battery
Q: What is the lead time for mass production?
A: It depends on the actual situation: if with stock, the lead time will be 7~10 days.
If without stock, that will depend on your order quantity, usually within 15-30 days.
Q: Is there any warranty or after-sales service?
A: 15 months warranty against defective lifepo4 batteries,starting from shipping date.
Q: Can you explain more on how would you warranty your Lifepo4 Battery?
A: For each shipment, we have SN or production number with it, once defective within 15 months, we will send new replacement or refund for the defective part.
Q: How do we make the payment?
A: We accept T/T, Western Union, PayPal, if you prefer other payment, please contact us.
Q: Can your factory print our logo/brand on the battery?
A: Yes, and we will do this free of charge.